Invisible People

February 15th, 2008 by Russell Davies

If I told you this was a series about control rooms and surveillance systems you’d be forgiven for summoning up images of Big Brother, grim, anonymous security men and the oppressive boot of the state. But there’s hope for us all in the fact that most of these programmes revolve around a kettle and a packet of biscuits. Joe Kerr visits various control rooms - that of London buses, a Glasgow care line, the Ordnance Survey, the National Grid and an offender tagging system (sorry, not offenders, ’subjects’, some of them are just on bail) and talks to the people who operate them. This is more chatty radio than you normally get. Chatty boarding on flirty, and almost approaching HR violation at some points. Fantastic stuff. There are five of these fifteen minute gems. One is here. And here are two, three, four and five. I especially love the little bits of jargon you hear - G4S talk about people being ‘on the tag’, the National Grid think it’s a good night if ‘it hasn’t touched the sides’ and the bus control centre call the ambulance service ‘bandages’ and the fire service ‘Trumpton’.

3 Responses to “Invisible People”

  1. bobbie Says:

    Nyargh! You beat me to it… my bad broadband connection in the sticks means I wasn’t able to upload properly when I tried earlier on.

    I really liked episode one: presenter Joe Kerr, who’s a lecturer at the Royal College of Art, is also a London bus driver, and there’s a real sense of his personal interest in the Control Room.

    There was also a series of this last year, I think, if anyone’s got it.

  2. Michel Monette Says:

    The Privacy Commissioner of Canada’s Blog mention your post here : http://blog.privcom.gc.ca/index.php/2008/02/18/invisible-people/

  3. links for 2008-02-20 » What Future? Says:

    [...] Speechification: Invisible People BBC series of short documentaries on the people who work at control centers, including transit hubs and tracking bracelet monitors. Very human and banal - big mother? (tags: surveillance privacy culture politics security) Evangelize:These icons link to social bookmarking sites where readers can share and discover new web pages. [...]

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